SELF EXCLUSION
Self-exclusion is a protective restriction on access to gambling or gaming accounts. Learn how it works, how to request it, and what to do when you need broader support.
WHAT DOES SELF-EXCLUSION DO?
Self-exclusion is a formal request to restrict a person's ability to access a gambling or gaming service, generally for a defined period or permanently. A short time-out may have different rules. Restrictions, reactivation conditions, balance handling and any marketing suppression depend on the particular operator and jurisdiction.
Self-exclusion through one service does not automatically exclude you from every other gaming or gambling website. Where available, consider wider multi-operator or country-level exclusion schemes. The publisher of web-betlive.com cannot freeze or close third-party accounts.
For context, read GamCare's self-exclusion explanation and our Responsible Gambling guide.
HOW TO REQUEST A RESTRICTION
- Identify the account. Determine which company holds the account. Betlive and Shuffle.us have independent controls and policies.
- Find official responsible-play settings. Use the operator's published support or responsible-gambling instructions; avoid unofficial contact forms.
- Choose the most protective available option. Consider a time-out, a set exclusion period or permanent exclusion if offered.
- Review the consequences. Check whether the account can be accessed, when any reactivation may occur and how pending balances or prizes are handled.
- Keep confirmation. Save the relevant confirmation and follow any instructions from the provider.
- Reduce exposure elsewhere. Remove marketing subscriptions, use blocking tools and consider broader exclusion schemes and independent support.
Do not share your password, banking details or verification documents with this independent editorial website.
SHUFFLE.US SELF-EXCLUSION PROCESS
Shuffle.us's Responsible Social Play Policy, updated May 2026, describes a Self-exclusion tool in the Shuffle Wise dashboard. It states that an initial request places the customer in a 24-hour cooldown and then offers selectable exclusion periods. Periods in the published policy include one week, one month, three months, six months, one year, three years, five years, ten years and permanent exclusion.
The published policy says purchases and play access are restricted during exclusion and marketing communications are stopped. It also describes specific rules for eligible remaining balances and warns that Shuffle Cash can expire. Anyone seeking exclusion should review account-specific balance implications before activating it and contact the official operator support if guidance is needed.
Important: These are Shuffle.us policy details, not Betlive instructions. Operators can change procedures. See Shuffle.us's official Responsible Social Play Policy for current instructions. This link is provided solely as a protective source, not an invitation to play.
REGIONAL SCHEMES AND INDEPENDENT HELP
United Kingdom: GAMSTOP is a UK online-gambling self-exclusion scheme; verify which licensed operators it covers. GamCare explains different exclusion options. UK-specific schemes are not universal.
Other regions: Ask your relevant gambling regulator or support organization whether local multi-operator exclusion systems exist. The applicable rules differ widely by location.
Global support: Gambling Therapy provides free online advice and emotional support to people affected by gambling harm, including family and friends. Seek additional medical or crisis support if needed.
Personal safety: Exclusion is one tool, not a substitute for support. Consider blocking gambling content, limiting payment access, disabling gambling advertising and discussing concerns with a trusted person.